plymouth phone service for business

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Our Core Solutions

  • Telephone Systems

  • Contact Centers

  • Collaboration

  • Network Services

  • Wide Area Networks

  • High Speed Internet Access

  • Paging

  • Nurse Call

Why Cady Business Technologies?

At Cady Business Technologies (headquartered in Plymouth, MN), we provide organizations of all sizes a full suite of on-premise and hosted voice phone service solutions to fit your unique business needs. We are experts in telecommunications, with over 200 years of combined telecommunications experience. We love to boast about our staff  who provides the highest level of customer support in the industry.

We’re here to support your business at every level with our always-available, skilled and professional support team. We’ll help you with your specific needs and concerns while giving you personalized customer support you won’t find anywhere else.

Whether you operate a local business or a national corporation, Cady Business Technologies and our partners can provide a total solution and ongoing support to meet your telecommunications and data needs.

 
We focus on cutting expenses, improving profits and generating greater employee productivity, while improving customer satisfaction and retention.
— Dan Cady, Founder & President
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Our Commitment & Culture

With Cady Business Technologies as your technology partner, you can rest assured that your business will be using the most advanced technology available today. By partnering with best-of-class hardware and software vendors, and by maintaining high levels of knowledge and experience within our organization, we are able to provide highly customized solutions to our clients.  When you partner with Cady, you will experience consultants and staff who are:

  • Driven by Excellence/Compelled to Serve Better
  • Unrelenting Spirit/Refusing to be Outworked
  • Uncompromising Integrity/Always do the Right Thing
  • Radical Innovation/Always Reinventing Ourselves for the Future
  • Client Obsessed/Service is Our Purpose

When you partner with Cady, you partner with telecommunications excellence. With offices in Minneapolis and Rochester, MN we are able to service and support our customers throughout Minnesota and nationally.

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Our Mission

We are a team of customer-obsessed partners who provide world-class telecommunications service and support to the business community.

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Our Vision

We provide outstanding customer service to every customer every day.

Our History of Expertise

As experts in technology, we believe that providing total solutions begins by searching for waste and identifying specific improvements to help you run your organization more efficiently. We work with over 500 partners across the United States and Canada to address equipment needs, local and long distance plans, customized voice applications, local and wide area networks and other communication-related issues.

Founded by Dan Cady and headquartered in Plymouth, Minnesota, our team of experienced communication consultants focus not just on technical challenges, but also on how technology translates into business process improvement. We begin with a technology evaluation and will not make a recommendation until we fully understand our client’s requirements.

Fast-forward to today, Cady Business Technologies has expanded it’s ownership team with telecom veterans Jeff Anderson and Steve Simon. With the wealth of experience and knowledge in the telecommunications industry, Cady Business Technologies has become a name you can trust to provide quality phone systems and service that improves your bottom line while increasing your customer’s satisfaction.

 

 
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Our value to You

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  • Specializes in end-to-end voice solutions

  • Knows the carriers, the hardware and the technology

  • Works with all network service carriers to find the provider that gives you the best option for your organization

  • Understands the latest in voice technology including cloud solutions

  • Provides telephone system solutions from a range of telecom manufacturers

  • Is local to Minneapolis and provides support from trained experts

  • Plus, when you call us, we will know you and be able to help you quickly and effectively

Is your organization moving, expanding, or simply looking for ways to upgrade your current telecommunications platform? If so, Cady Business Technologies is sure to meet your requirements. 

Meet Our Partners

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Dan
Cady

Founder & Partner

Email:
 dan.cady@cadybt.com
Phone:
 763-412-4242
Connect on LinkedIn

Steve
Simon

Business Partner

Email: 
steve.simon@cadybt.com
Phone:
 763-452-4307

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Jeff
Anderson

Business Partner

Email:
 jeff.anderson@cadybt.com
Phone:
 763-452-4303

Client Testimonials & Case Studies

We take pride in helping our clients solve their business challenges and leverage new technology to stay ahead of the competition. We appreciate the positive reviews and always welcome referrals from our customers. It’s high praise in our book when a satisfied customer takes the time to thank us and provide positive feedback about their experience working with our team.

Our professionals go out of their way to design, install and train customers on the technology they invest in. We want satisfied customers for the long-haul and will go above and beyond to make sure all customers needs are met.

Helping our clients provide great customer service to their clients!

 
 
It was a smooth process that was well thought through. I would definitely recommend Cady.
— Michael Schuler, President

Our Vision - We provide outstanding customer service to every customer every day!

The phone system is an integral part of any modern organization – and must be kept working at all times. Cady Business Technologies is always ready to respond when we need help.
— Ira Wald, Hampshire Labs, Inc. IT Director

Featured customer case study: epiphany assisted living

Through the implementation of a new Nurse Call System, Cady Business Technologies helped Epiphany Assisted Living improve safety, security and productivity of their care center. Click the button below for a downloadable PDF of this case study.


references

If you are interested in speaking with an existing Cady Business Technologies customer as a point of reference, we’d be happy to coordinate a conversation. Just contact us and we will get you in contact with a similar business that chooses to partner with Cady Business Technologies as their expert telecom provider.

referrals

Over the years we’ve grown our business through word of mouth referrals and partnerships with valued clients. Often times, we get asked about whether or not we have a referral program – and so we are pleased to be formalizing the program and sharing details with you today!

The program is simple. When you refer a colleague or friend to Cady Business Technologies, you will be entered into a monthly drawing for a $50 VISA gift card, and if your referral leads to a sale, you will be rewarded with a $100 VISA gift card.

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Our Strategic Technology Partners

 

Mitel is a global provider of business phone systems, collaboration software, affordable voice compliance and quality monitoring solutions and services that enable people to communicate and collaborate anywhere, over any medium with the device of their choice.

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Wildix is a multinational company that develops browser-based Unified Communications solutions and VoIP products.

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Yealink is a global leading unified communication (UC) terminal solution provider, helps businesses of all sizes make the most of their UC experience and embrace the power of “Easy Collaboration.”

Multi-Tech’s Unified Communications solutions combine quality hardware and industry-leading software to deliver the best value for small-to-medium sized businesses. Compatible with a wide range of telephony systems from leading PBX manufacturers, Multi-Tech fax servers and VoIP gateways offer the perfect way to complete any UC solution. 

Xarios provides a range of solutions that are used to integrate with a business CRM. Products include desktop telephony integration, dialers, interactive voice response (IVR) and call recording.

 

Heritage MedCall provides affordable and reliable communication solutions for virtually any type of healthcare facility.

Vidyo delivers scalable video conferencing, collaboration solutions and cloud-based services over public networks at very affordable price per user rates.

Cady Business Technologies will recommend the best HP solution to meet your unique needs

Voice4Net designs, develops, implements, and hosts custom IVR/Web self-service solutions for touch-tone phone or web browser. 

ADTRAN is a leading global provider of networking and communications equipment. ADTRAN’s products enable voice, data, video and Internet communications across a variety of network infrastructures. ADTRAN solutions are currently in use by millions of individual users worldwide. 

 
 

White Glove Service

Cady BT Customers can expect the best in the industry for service and support. We make sure all your needs are met.

 
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project management and Training

√ A dedicated, local, Project Manager assigned to all installations, for both hosted and on-premise

√ The Project Manager meets in person with you on site to design your system to fit your needs

√ Includes implementation meetings, programming meetings, and necessary follow-up meetings

√ Leader-led training classes with live working phones and/or applications

√ Custom-built training plans to help you leverage your investment

√ Custom user guides created specifically for your company

√ We are on site for your 1st day of service of your new system to make sure everyone is comfortable and to answer any questions

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Technicians

√ Local certified technicians who are Cady employees

√ Technicians deliver, unbox, put together, install and test all telephone sets for you

√ Technicians are on site for your 1st day of service of your new system to make sure everything is working properly, to make any necessary changes, and to fix any problems

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Support

√ All calls answered by a certified technician to provide the level of support you deserve

√ Multiple ways to reach us – phone, chat, email

√ We work with multiple vendors, including network providers, on your behalf

√ We have response time guarantees in place for emergency service work

√ We offer support plans that are all-inclusive, including programming changes and all on-site labor

 

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