Resources

Myths abound about Mitel business phone systems, including that Mitel doesn’t have modern features, that it’s no longer supported, and even that Mitel is going out of business. Unfortunately, that type of misinformation can lead businesses to make expensive mistakes...

Are you taking full advantage of your Mitel phone system’s capabilities? If you’re like many businesses, you may have been led to believe it’s not enough anymore. You might have even been told you need to switch to the cloud, that you’re losing support, or that Mitel...

Many vendors are dropping Mitel support and telling businesses they need to switch to the cloud. But that’s not necessarily the best advice for organizations that depend on their Mitel phone systems to collaborate internally and communicate with customers every day....

Is your phone service provider dropping Mitel support or pressuring you to switch to a cloud-based system? It can be a nerve-wracking situation, especially when your business relies on your phone system to connect with customers and collaborate internally – and when...

When statewide busing shutdowns threatened longstanding Minnesota businesses, they turned to the Cady Proven Process to modernize their phones to a VoIP phone systems while cutting costs. Summary The Challenge: Outdated telecom technology caused poor call quality and...

When unreliable communications and slow support disrupted operations, the City of Wayzata turned to Cady Business Technologies to modernize its failing phone system to a new government cloud phone system and eliminate expensive infrastructure. Summary The Challenge:...

Michele Lester joined Team Cady in 2025 and quickly became a trusted resource for businesses that depend on their phone systems for mission-critical communications. As a Cady technology advisor, Michele works closely with businesses of all sizes to understand their...

Cady Delivers Reliable Phone Service with Hometown Feel for Belmond-Klemme Schools Belmond-Klemme Community School District Director of Technology Trish Morris had reached a breaking point. After their phone service provider shifted from a local operation to a...

Imagine opening your monthly business phone system bill and discovering your cost has increased by 359% overnight – with no warning or explanation. That’s exactly what happened to Cady Building Maintenance. In August 2024, their bill was a manageable $545. In...

As of December 1, 2024, all unregistered 10-digit long code (10DLC) text messaging traffic should be blocked. This change is part of an industry-wide effort to protect mobile subscribers and reduce spam. All U.S. businesses that send text messages to customers must...

In the wake of the COVID-19 pandemic, prioritizing employee safety became a critical focus for companies aiming to sustain productivity while safeguarding their workforce. However, a concerning decline in employee confidence regarding their employer’s commitment to...

Efficient communication systems are indispensable for driving growth and maintaining a competitive edge. However, many enterprises are unaware that their outdated telecom solutions may hinder their success. In this comprehensive guide, we’ll examine four critical...