The Cady Way

Cady Business Technologies has been built from the ground up with exceptional customer service being our foundation.

How We Help You.

10-Second Average Answer Time
No matter what time of the day or year, a call to Cady will be answered on average in 10 seconds to connect you with a support person.

Technicians available 24/7/365
We are available every single day of the year to provide support in case of an emergency.

Local Support
Cady has local offices in Plymouth, MN, Eau Claire, WI and Fort Dodge, IA where we provide direct local technician support for on-site needs.

National Support
Cady works nationally with local providers to bring that home-town feel for all of our customers.

2-Hour Response Time
If you opt for our Gold plan, we guarantee emergency 2-hour technician response Time or we pay you $500.

30-Minute Response Time
If you opt for our Platinum plan, we guarantee emergency 30-Minute technician response Time or we pay you $1,000.

Hear from
a client in the
Cady cloud.

“The Phone System is an integral part of any modern organization – and must be kept working at all times. Cady Business Technologies is always ready to respond when we need help.”

-Ira Wald, Hampshire Labs, Inc, IT Director

Commitment & Culture

At Cady, we take the worry out of telecom so you can devote your attention to
your customers, staff, and retail operations. Let us be the partner you can rely on.

Keep Up with industry news and interests

Read Our Blog

10 Mitel Myths, Busted

Myths abound about Mitel business phone systems, including that Mitel doesn’t have modern features, that it’s no longer supported, and even that Mitel is going out of business. Unfortunately, that type of misinformation can lead businesses to make expensive mistakes...

10 Things You Didn’t Know Your Mitel Phone System Can Do

Are you taking full advantage of your Mitel phone system’s capabilities? If you’re like many businesses, you may have been led to believe it’s not enough anymore. You might have even been told you need to switch to the cloud, that you’re losing support, or that Mitel...

How to Modernize Your Mitel Phone System (without Replacing It)

Many vendors are dropping Mitel support and telling businesses they need to switch to the cloud. But that’s not necessarily the best advice for organizations that depend on their Mitel phone systems to collaborate internally and communicate with customers every day....

5 Questions to Ask If You’re Losing Mitel Support – or Being Pressured to Switch to the Cloud

Is your phone service provider dropping Mitel support or pressuring you to switch to a cloud-based system? It can be a nerve-wracking situation, especially when your business relies on your phone system to connect with customers and collaborate internally – and when...

Bus Companies Improve Call Quality While Reducing Costs by 75%

When statewide busing shutdowns threatened longstanding Minnesota businesses, they turned to the Cady Proven Process to modernize their phones to a VoIP phone systems while cutting costs. Summary The Challenge: Outdated telecom technology caused poor call quality and...

The City of Wayzata Eliminates Dropped Calls, Slow Support & Costly Infrastructure with Cloud Phone System

When unreliable communications and slow support disrupted operations, the City of Wayzata turned to Cady Business Technologies to modernize its failing phone system to a new government cloud phone system and eliminate expensive infrastructure. Summary The Challenge:...

Employee Profile: Michele Lester, Technology Advisor

Michele Lester joined Team Cady in 2025 and quickly became a trusted resource for businesses that depend on their phone systems for mission-critical communications. As a Cady technology advisor, Michele works closely with businesses of all sizes to understand their...

Customer Spotlight: Belmond-Klemme Community School District

Cady Delivers Reliable Phone Service with Hometown Feel for Belmond-Klemme Schools Belmond-Klemme Community School District Director of Technology Trish Morris had reached a breaking point. After their phone service provider shifted from a local operation to a...

How Cady Business Technologies Saved One Business $25,000/Year on Its Phone Bill

Imagine opening your monthly business phone system bill and discovering your cost has increased by 359% overnight – with no warning or explanation. That’s exactly what happened to Cady Building Maintenance. In August 2024, their bill was a manageable $545. In...

Cady Text & Cady Hosted Customers: Comply with New A2P 10DLC Regulations to Ensure Text Deliverability

As of December 1, 2024, all unregistered 10-digit long code (10DLC) text messaging traffic should be blocked. This change is part of an industry-wide effort to protect mobile subscribers and reduce spam. All U.S. businesses that send text messages to customers must...

Case Study:
Epiphany Assisted Living

Read the Case Study

Need Help with your telecom?

Who We Are

Telecom expertise and customer service are our foundational principles. Cady offers concierge-style service with unparalleled customer service and support. We solve each business’s unique communications needs while saving money and providing leading technology solutions.”

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